Service Content Marketing Questionnaire

First name

Last name

Business Name

Your Title

Website Address (optional)

https://

Street Address

Address Line 2

City

State

Zip / Postal Code

Business Phone Number?

Cell Phone Number?

What payment methods does your business accept for your services/products? (select all that apply)

What are the core features of the concierge service?

How does the service work from the patient's perspective? How is it accessed or used?

How does this service improve the patient's experience compared to traditional methods of interaction?

How will the concierge service maintain patient confidentiality and data privacy?

Are there encryption measures in place to protect patient data?

Does the service comply with HIPAA or other relevant regulations?

Is the service available 24/7 or only during certain hours?

Can the service cater to patients with different conditions or is it specialized for certain types of patients?

What technology is used to provide this service, and are there any technical requirements for patients?

Who is the target audience? Is it all new patients or a specific segment?

What are the main challenges or pain points of this target audience that the concierge service addresses?

What might motivate this audience to use the concierge service?

What are the key benefits of using this service, from the perspective of the patient?

How will using the service improve their healthcare journey?

What is the key message we want to convey about the service?

Are there different packages or service levels available?

If so, please list each package or service and the pricing. Also include the amount of time for the consultation for each package or service.

How soon can new patients start using the service after they sign up?

Where (geographically) are we marketing this service?

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